Reference

yaho777 Privacy Policy For Your Account

This page explains what we keep, why we keep it, and how you can reach us before or after you open an account.

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What We Keep And Why

yaho777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account, we keep only the details we need to verify the profile, route replies, and match payment references from DANA, OVO, GoPay, or QRIS. We may also store device and session signals such as browser type, login time, and IP range so

1
we can stop duplicate access and restore a session safely after you switch from mobile to desktop. If local law allows, you can ask us to read, correct, or remove the data linked to your account through Account > Help > Privacy or by email, and
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we will reply during support hours in a way that matches the name on file. Where a request touches payment records, we keep the reference and status only long enough to reconcile the account and answer the request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT CHANNELS

How To Reach Our Privacy Team

For privacy requests, we answer through live chat, email, and the in-account form. Send from your registered address, include the account name, and tell us whether you want access, correction, or removal.

Live Chat Open Account > Help > Privacy while logged in, and we can match the request to your session before we act. Use this path for access, correction, or a question tied to DANA, OVO, GoPay, or QRIS records.

Email Write from your registered email and include the account name, the change you want, and any payment reference if it matters. We use that detail to match the request to your record before we reply.

Help Form On mobile or desktop, open the help form and choose privacy. It keeps your request tied to the device, login time, and language setting, which helps us check the right account without extra back-and-forth.

DATA HANDLING RULES

How We Handle Your Data

We keep privacy handling narrow: account details, support messages, cookies, and the device signals needed to secure login and verify changes.

What We Collect

We keep your name, contact email, login history, device type, browser language, and the payment reference linked to DANA, OVO, GoPay, or QRIS. We do not ask for more than we need to match the account.

Why We Use It

We use that data to open the account, answer support messages, secure the session, and verify changes. If the law allows access from your region, we apply the same request flow to every eligible account.

Cookies On Devices

Our cookies and local storage keep you signed in on desktop and help the site remember language settings on mobile. You can clear them in your browser settings, then log in again if you want a fresh session.

Retention Period

We keep active account records while the account is open and for longer only when law, fraud checks, or dispute handling require it. After that, we remove or anonymise the data we no longer need.

Change Requests

If your email, name, or contact number changes, send the update from Account > Help > Privacy. We will compare it with the existing record before we accept the edit and keep the change history.

Security Checks

Before we share a data copy or process a correction, we may ask you to re-enter the password or confirm from the registered email. This keeps the request tied to the right account and device.

Questions About Your Privacy

These are the questions we hear most about data, cookies, and support handling. If you need a copy of your record, a correction, or a privacy request tied to DANA, OVO, GoPay, or QRIS, use Account > Help > Privacy or email us from the registered address. We reply in English and keep the process tied to the account name on file, subject to local law.

We keep the details you submit, the device and browser signals needed to secure login, and any support message you send. If you use DANA, OVO, GoPay, or QRIS, we may keep the payment reference and time stamp.

Yes. Send the request from Account > Help > Privacy or from your registered email, and we will match it to your profile before we send a copy. Access depends on local law and the account details on file.

Tell us the field that is wrong, the new value, and the account name it belongs to. We check the request against the login record and then update the file if the change is valid.

Yes. Cookies and local storage help us keep you signed in, remember language settings, and protect the session. You can clear them in your browser settings, then log in again if you want a fresh start.

We keep records while your account is active and for any extra period needed by law, fraud checks, or dispute handling. When those reasons end, we remove or anonymise the data we no longer need.

Use live chat, email, or the in-account form. Our team works 09:00-23:00 WIB, and we ask for the registered email so we can link the request to the right account quickly.

Yes. Some requests can be handled only where local law permits. If a request cannot be completed, we will explain the reason and tell you which part of the record we can still update.

yaho777 Privacy Policy For Your Account

How To Reach Our Privacy Team

How We Handle Your Data

What We Collect

Why We Use It

Cookies On Devices

Retention Period

Change Requests

Security Checks

Questions About Your Privacy

01 What data do you keep when I open an account?

02 Can I ask for a copy of my data?

03 How do I correct wrong personal data?

04 Do you use cookies on mobile and desktop?

05 How long do you keep my records?

06 Who can I contact about privacy?

07 Does local law affect access or removal?

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